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What to Do When You Need Help From the CMPA

(from the 2000 Annual Report)

To be eligible to receive assistance, a physician must have been a member of the CMPA at the time when the professional work complained about was done.

If you are faced with a serious complaint or a threat of a lawsuit:

	Notify the CMPA at once
	Wait for advice from the CMPA before taking any further steps
	Be sure your clinical records are secure.  Do not alter or change them in any way.
	Do not consult a lawyer without instructions from the CMPA.  The Association does not accept responsibility for the payment of legal expenses incurred without our prior approval.
	Seek advice from the CMPA before answering letters of complaint from patients, lawyers or others.

When you consult with a CMPA physician, discuss the facts of the case; in addition, be sure to talk about how to best meet your emotional needs.

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